|
 What Do You Need to Know?
Q: How much does it cost to hire Equinox Sound as our Wedding
DJ or Corporate Entertainment for an evening?
A:
Price is often the first question we get asked which is why we
listed it first in the FAQ section. Unfortunately, many clients use
it as the single determining factor, which is not always the best
idea. Here's why.
While Equinox Sound is not the cheapest Edmonton DJ, nor even close to the most
expensive, our prices reflect the demand for our services in the
Edmonton, Calgary and Victoria areas. That means we charge what we
do because there are a number of clients willing to pay our fees. In
fact we turn down a lot of work based on how quickly we book up.
Our
prices also reflect the valued customer service we supply to each
and every client. In terms of value for the dollar spent, not too
many other Edmonton DJ companies come close. For example, you can find an
Edmonton wedding DJ in the city for $400, but I wouldn't trust them to
look after you like they should. You can also find an wedding DJ for $2000 or
more, but in many cases it reflects other costs that have nothing to
do with your event.
Two
things to remember: The cheapest means you get what you pay for, and
the most expensive means you probably pay for things you don't get.
Q: If I saw a Wedding DJ Or Corporate DJ at an event that I attended, can I get that DJ for
my event?
A: You
sure can. Events booked through Equinox Sound are always given professional and
experienced DJ's, but not always guaranteed a specific entertainer,
unless you select from one of our Edmonton Disc Jockey profile packages. Prices do vary
based on the demand for each specific DJ and what they bring to the
table, but each offers that something extra our base packages simply
don't. If they didn't, we can guess it wouldn't have peaked your
personal interest when you saw that DJ in action.
Q: I want to make sure I get you guys booked and there for my big
day. What do I need to pay to reserve the services of Equinox Sound
and a disc jockey or photographer?
A: A 50%
non-refundable deposit is paid to secure our services, or in the
case of our photographers a $500 deposit. This is not
abnormal in our industry, as it requires work and deposits on our end
long before your big day to make sure everything required is in
place. If a deposit has not been paid we apologize; but just saying
you want to book us isn't enough to confirm us based on demand from
other clients for your potential event date.
Q: How long does your DJ stay at our event?
A:
Our DJ's are flexible, but in
most cases, DJ's are scheduled to start around 5pm for cocktails and
play until 1am, (typically when the
hall/venue wants us done) unless otherwise noted on the contract or
service agreement. Because we custom build shows, we are more than
happy to stay later, frankly as long as you folks want to party. Our
reasonable overtime rate is $50 per 1/2 hour paid in advance of each
30 minute interval.
Q: I paid more or less than a friend of mine who booked your
DJ services. Why
is that?
A:
Simple really -- many events are customized to suit each clients
needs. If you paid more, it's
likely either due to the time of year you chose for your event or
the alterations in services you required that your friend did not.
Could be as simple as an extra hour here or lighting there, but
changes and what you see as a perfect day may require more or less
from us than it did your friend. We are confident that we are never
over-charging clients, so any amount you pay, regardless of what
alterations you asked for means you're still getting a great deal!
So too, with 12 different Edmonton DJ packages to choose from, the
odds are good you and your friend chose non-identical packages.
Q: When do you require the balance for the event? Our final payment.
A: We
understand that thanks to other Edmonton Wedding DJ's who have a nasty
reputation for not fulfilling their commitments to clients and
no-showing or cancelling, a bad example has been set for all of us.
We would never do that to a client, but do understand that you might
feel more comfortable paying the balance once you see we have
arrived, have set-up and are ready to entertain. All we ask is that you take care
of your balance prior to the dance. We hate to ask for money during
party time and when clients shouldn't be worrying about clearing up
balances. What a mood
killer.
Our
suggestion? Designate a person in your party to take care of the balance
so you don't have to. If that's not an option, use a post-dated cheque that we can't cash
until the next day.
If we are called out to cover for a different
company you hired, but did not show, we ask simply for cash upon
arrival or credit card before we leave. Sorry, but we can't take the
risk that a cheque will bounce, since we've had no prior
consultations with you.
Q: Can we request songs?
A: At
any time -- prior to or during an event. We do ask that your guests
understand their request is likely not the first on the
list and that we want to fit it in at the right time, to keep the
flow of the dance going, but you and your guests can
request whatever you like.
At any time
prior to your event, you may also send a 24 hour
song update to our office using our site. We
love it when you let us know what you like and even more importantly
what you don't like. We know how to read a crowd, but your input is
always beneficial.
Q: Do you demand a meal?
A: No!
We will likely never turn one down and our Edmonton DJ's can get hungry being
at and working your event for longer than 10 - 12 hours sometimes, but it
is not a requirement. Neither is gratuity. If you feel that we
deserve it for the work we do; terrific, but seating a plate for us
is not required. In fact, if we do eat, we tend to eat near our DJ
table to make sure we can effectively control the volume level of
dinner music if any speeches are taking place. Also, if we bring
along a second DJ who may be training, you are not required to feed
them. That should be our expense.
Q: I was at a friends wedding once and I think their DJ was
drinking. Do your DJ's drink?
A: It is
a policy of ours not to drink at events. This is for many reasons.
It looks unprofessional, we have to make sure that gear gets
returned to our office and clients are being safe in their consuming
alcohol and driving. Honestly, we don't need alcohol to make sure
you have a good time. So please don't be offended if you offer and
we decline.
Q: We are having a slide show. Do you provide equipment to show it
at our event?
A: We
will rent out projectors and screens making sure they work properly,
as long as we have those items in stock. Check out our rentals page
for pricing and call us early if you need them. Our prices are far
less than some of the rental companies in the city, and they don't
last long during the busy summer seasons.
Q: Do you have advice for us?
A: The
one thing a DJ really likes are guests who want to have a good time,
but are polite in their doing so. If you see an issue at an event,
kindly tell the DJ, however demanding or being rude is not the
greatest way to get what you want, which is usually a song. We will
always do our best to fit in a request, however some take longer
than others, and some are just not appropriate based on the crowd or
prior instructions from the bride and groom or company who hires us.
Other
than that, relax and enjoy your day. The hard part was finding the
right company. You've done that in hiring us. We'll take care of the
rest.
|
